Our Kaupapa/Values

SRS Kaupapa, the culture and essence of SRS is based on 5 Pou (or pillars), as follows:

• Transparent and open: We are open and transparent to ensure everyone knows what to expect and can approach SRS without hesitation.
• Respectful, kind and caring: The relationships with our clients and whānau are the centre of everything SRS does. We engage with everyone we come across with respect and dignity.
• Innovative: SRS develops innovative responses to problems and issues that are sustainable and durable, for both clients and the development of our business. SRS uses current best practice and research to guide our practice and business.
• Connectedness: SRS establishes and maintains partnerships with our teams, our clients and whānau, the communities we work in, other providers, health disability services and government agencies to support continuous development of our service at an individual and organisational level. We invite trust and recognise the power in collaboration, shared knowledge and collective strength.
• Accountability: We do what we say: SRS acts with integrity at all times. We acknowledge and assume responsibility for actions undertaken. We learn from mistakes and promote a learning and continuous improvement environment. SRS strives for excellence and delivers high quality services that focus on the needs of the client and whānau to meet their goals. SRS uses resources wisely, aiming for sustainability.